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GP7.5 WIN - Alert "Install server not responding"

 

Configuration
 
  • Guitar Pro 7.5
  • OS  Windows 10

Symptoms 
 
During the Guitar Pro 7.5 launch you receive the alert "Install server not responding" and this one prevents you from opening the software successfully.

This behavior happens with some specific soundcards. Unfortunately some audio drivers are conflicting with Guitar Pro 7.5. Driver updaters are launching automatically after a Windows update. As a result you are forced to reboot your computer. 
  
Please follow this workaround.

Solution
  1. Uninstall these specific audio drivers;
  2. Validate that uninstalling these drivers fix the issue and that Guitar Pro can be launched again;
  3. Reinstall the drivers if needed.

If your issue has not been fixed after following this article, please contact our support

 

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