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GP6 WIN - Guitar Pro 6 fails to work properly after Windows 8.1 update

 

If you have updated your Windows computer to Windows 8.1, you may encounter problems when using Guitar Pro 6.

 It could be:

  • An error message of the type “This license has been generated for another computer”
  • The text “Font Missing” appears on your screen.
  • The software crashes when you open scores

 If you have experienced any of these issues, your installation has probably been corrupted by the update of your computer.

How do I fix this problem?

  • Restart your computer
  • Do not open Guitar Pro 6 once your computer has restarted
  • Download the GP6 Cleaner file for Windows 8
  • Run the file using right-click > “Run as an administrator”
  • Start Guitar Pro 6 and re-enter your license information

 

If your problem persists once you have taken these steps, do not hesitate to contact our technical support

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