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GP6 WIN - Alert "side by side configuration is incorrect" or "code 14001"

 

Summary:

Since you updated your Windows Operating System you receive one of the following alert : "side by side configuration is incorrect" or "code  14001".

Products affected:

Guitar Pro 6 for Windows.

Steps:

  • restart your computer, do not launch Guitar Pro.
  • make sure that you are logged in as the administrator of your computer.
  • Download and launch GP6Cleaner for Windows.
  • launch Guitar Pro 6 and type in your license IDs.

 

Additional info:

If you still experience issues after following these few steps, feel free to contact our support.