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mSB - I can't find my credits/subscriptions from my account after my purchase


Please note that you need to use the same email address for both your mySongBook account and Guitar Pro account.

If you think that your credits/subscription have not been added or if you used a wrong email address, please use this contact form and provide the following information:

  • Email address of your mySongBook account: 
  • Email address used from the Guitar Pro website:
  • Email address you want to keep for both accounts:
  • Purchased items and/or order number:
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